Portal
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ON ONE Portal

Privacy & security

How we protect your requests, files and data in the ON ONE portal.

Servers in the EU

Portal, database and files are hosted in a data centre in Germany (ALL-INKL.COM).

Encrypted connection

All connections are encrypted via HTTPS. Browsers are told never to connect unencrypted.

Invitation only

Accounts are created by ON ONE only. Passwords are stored hashed, repeated failed attempts are slowed down.

Separate client areas

Each company only sees its own requests, messages and files. Automated tests check this with every change.

Protected files

Files are never publicly accessible. Downloads require sign-in and a permission check.

Automatic deletion

Briefing and working files are deleted automatically 30 days after upload. The deletion date is shown next to each file. Results stay available to you.

No tracking

No analytics or advertising services, no external fonts. Only technically necessary cookies for sign-in and form protection.

Only necessary emails

You only receive emails about your requests: invitation, status change, new message, password.

Questions about privacy? Write to us directly in a request or at hello@on-one.eu